Portland - OR Full Time 2 months ago

This job has a minimum requirement: You must have completed 1 of the following:

The Basic Police Course will consist of sufficient training hours to satisfy all Board-approved instructional goals (approximately 640 hours).

The Basic Corrections Local Course will consist of sufficient training hours to satisfy all Board-approved instructional goals (approximately 240 hours).

The Basic Parole and Probation Course will consist of sufficient training hours to satisfy all Board-approved instructional goals (approximately 200 hours).

OR Be a recently discharged military police officer – not simply in the military, but military police.

Who we are:

Portland Patrol Inc. (PPI) is a Premier Private Security Company originated in 1997 and has been patrolling the streets of Downtown Portland ever since. Patrolling over 213 blocks, we are actively involved in providing customer service and safety throughout the Downtown Business District. PPI has a partnership with TriMet, and recently branched out into the human services as an additional level of community involvement.

Purpose of Job:

The purpose of the Customer Safety Officer is to provide customer service, safety, and security in and around the TriMet transit system and assist TriMet employees and/or Transit Police with incidents that that may impact ridership safety.


  • Provide a visible security and safety presence on the transit system and assist TriMet employees and transit ridership
  • Intervene when observing minor infractions e.g. skateboarding, smoking, drinking in public, etc.
  • De-escalate potential or actual conflicts whenever possible without jeopardizing the safety of officers or bystanders
  • Observe and report on medical emergencies and criminal activity to TriMet Dispatch
  • Assist TriMet Fare Inspectors with fare missions on the transit system
  • Report any suspicious activity, behavior, or items to TriMet Dispatch
  • Maintain a clean and professional appearance and friendly demeanor
  • Complete daily activity reports and write comprehensive Incident Reports
  • Other duties as assigned


  • Must be 21yrs of age
  • High school or GED required
  • Must have NO felony convictions, sexual or drug related convictions of any degree, or any non-traffic misdemeanors within the last five years.
  • Officers must be skilled in responding to order maintenance type problems i.e., trespassing, panhandling, camping issues, public drinking ad drug use, noise disturbances and offensive littering.
  • Officers must have advanced communication skills including de-escalation and other calming techniques.
  • Officers must have experience in problem solving, risk assessment, and appropriate use of force
  • Successful completion of DPSST armed officer licensing requirements
  • A willingness to work outdoors throughout the year
  • A stable work history
  • Ability to walk or ride a bicycle for 8hrs
  • Ability to work unsupervised for long periods of time
  • Possess communication skills which include understanding, speaking, and writing the English language well.
  • Able to write a report of incidents and activities
  • Be a team-oriented person
  • Ability to work with diverse group
  • Great customer service
  • Report to work on time
  • Stay at assigned work locations
  • Perform assigned tasks and carry out duties throughout the entire work shift
  • Be reliable and truthful when reporting either verbally or written


  • On Bus route and Max
  • Medical
  • Vision
  • Opportunity for growth
  • Flexible Spending Account
  • Retirement Plan
  • DPSST Training
  • Work closely with Portland police department
  • Employee referral program

Job Type: Full-time

Pay: $25.00 – $31.00 per hour


  • Flexible spending account
  • Health insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Application Question(s):

  • Do you understand this job is riding on trains and buses in Portland, OR?
  • Do you currently live within 50 miles of Portland?
  • Where do you currently work and what is your title?
  • Have you held 3 or more jobs in the 2 years?
  • Are you looking for day or swing shift?
  • Have you completed a Basic Police Course (640 hours)?
  • Have you completed a Basic Correctional Course (240 Hours)?
  • Have you completed a Basic Parole and Probation Course?
  • Have you completed the Basic Military Police Academy?


  • High school or equivalent (Required)

Work Location: One location

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