Cincinnati - OH Full Time 2 months ago

Territory Operations Manager
Job Description

The Territory Operations Manager role is ensuring that Jani-King standard operating procedures and practices are being followed across the organization and throughout multiple customers. The specific duties include improving performance, quality control inspections and overall client satisfaction. You should be ready to find ways to increase quality of customer service and implement best practices across all levels. Resolving client issues is a major focus for this position. Ultimately, we’ll trust you to help our Franchise Owners remain compliant, efficient and profitable during the course of business.

Responsibilities

· Find ways to increase customer service and satisfaction via on-site visits

· Help the organization’s processes remain legally compliant

· Ensure compliance of approved, commercial grade cleaning products

· Maintaining daily, accurate account notes

Skills

· Customer Service

· Knowledge of organizational effectiveness and operations management

· Excellent communication skills

· Leadership ability

· Outstanding organizational skills

Benefits

· Company Provided Car and Gas Card

· Small Office Environment

· Competitive Commission and Bonus Package

· Awesome Co-Workers

Job Type: Full-time

Pay: $50,000.00 – $70,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay

Work Location: One location

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