Texas - US Full Time 2 months ago

Company:Colonial Savings

Job Title:System Coordinator – Mortgage Servicing

City:Fort Worth State: Texas

System Coordinator – Mortgage Servicing

Job Description

The System Coordinatorwill be responsible for the daily operations of the Loan Servicing software (LoanServ) and will perform the maintenance, support and training of the system as needed.

Responsibilities Include:

  • Create, maintain and execute processes to administer and support LoanServ and related systems
  • Maintain communication between Colonial (business and IT personnel), Fiserv and related software vendors
  • Plan, implement and execute product testing prior to new software releases that affect LoanServ or related systems
  • Administer the LoanServ system by adding and deleting users and maintaining user security profiles
  • Provide training and information to the Colonial Level 1 Help Desk in order to support system users
  • Create and maintain system scripts as needed
  • Create, test and maintain system reports as needed
  • Various duties as assigned

Job Requirements

  • Excellent critical thinking, problem solving and sound judgment
  • Excellent multi-tasking ability
  • Excellent written and verbal communication skills
  • Ability to build and maintain effective relationships with external and internal customers
  • Ability to meet deadlines within strict timeframes
  • Ability to work in a fast-paced changing environment
  • Ability to organize and structure personal work and responsibilities
  • Ability to work effectively and efficiently under pressure
  • Strong analytical, logical and interpretation skills
  • Ability to recommend and lead process improvements related to audit remediation efforts
  • Ability to work independently as well as within a team
  • Knowledge of risk-weighted scoring
  • Proficient Computer Skills; particularly in MS Word, Excel and PowerPoint
  • Proficient in task, time and data management abilities

This position offers a full range of benefits including Health, Dental, and 401k.

Equal Opportunity Employer


Colonial is a national provider of banking, home loans and insurance. Founded in 1952, the company has $1 Billion in assets and is privately held by choice to ensure our focus remains on our customers and not the expectations of Wall Street. Colonial is rated “Five Stars – Highly Recommended” as one of the strongest financial institutions in the country by Bauer Financial, a leading analyst, and has earned Fannie Mae’s Four STAR award for customer service and foreclosure prevention, as well as the highest achieving STAR Performer for best practices in General Servicing, Collections/Loss Mitigation and Neighborhood Stabilization in 2014.

Member FDIC | Equal Housing Lender | NMLS ID 401285

Job Snapshot

Employee Type



Fort Worth, TX

Job Type

Admin – Clerical


Not Specified

Date Posted


Job ID


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