Bow - NH Full Time 2 months ago

Job Summary: Service Managers are responsible for overseeing the entire service department, ensuring it is profitable and running smoothly. Their responsibilities include staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.

About Us: Dimmick Group Peterbilt is family owned and operated dealership, with locations in Vermont and New Hampshire. Visit us on our website, to learn more about our company and what we have to offer.

Service Manager Compensation and Benefits:

  • Competitive Pay
  • Health, Dental and Vision Insurance
  • Life Insurance
  • PTO & Sick Leave
  • 401(K) with company match
  • Annual boot allowance
  • Monthly bonuses

Service Manager Responsibilities:

  • Ensure customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Ensure customers have a positive dealership experience
  • Spend quality time building relationships with the customers

Service Manager Requirements:

  • Technical heavy duty truck knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
Dimmick Group Peterbilt is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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