Fayetteville - NC Full Time 2 months ago




The City of Fayetteville is currently recruiting for a Police Records Clerk to perform a wide variety of specialized clerical duties in support of the Police Department including processing and maintaining Police Department records by use of various computer systems, software and paper records; to file and research law enforcement information and data; to complete police reports; to provide information and assistance to the public; and to perform other related duties.


  • Compile, type, record and file a wide variety of police records, reports and materials including memoranda, letters, reports, complaints, declarations, booking information, restraining orders, fingerprint cards, warrants, citations, and crime and traffic reports.
  • Process, sort, copy, distribute and file crime reports, traffic reports, citations, petitions, and other materials; assign case numbers; enter data into the computer system.
  • Provide information to internal and external customers; mail reports to outside agencies in accordance with established regulations and provide general information regarding department policies, procedures and regulations.
  • Screen calls; assess the nature and urgency of callers and route the appropriate staff.
  • Receive crime reports over the telephone and in person; gather necessary information; ensure accuracy and completeness of report.
  • Provide support to investigators by entering accurate information about missing persons, stolen items and/or other related issues into applicable computer systems.
  • Transmit data and files to the court; collect arrest, warrant and traffic reports and citations for courts; prepare necessary documents for Police Officers.
  • Maintain the Department’s warrant system including notification, tracking and documentation on attempts to serve; access system information.
  • Maintain a variety of police records filing systems; prepare and maintain legible, concise and understandable activity logs.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Two years of increasingly responsible experience in customer service or related field. Experience working in a team environment with public contact preferred.

Equivalent to the completion of the twelfth grade.


Eligible for Department of Criminal Investigations (DCI) certification within 120 days of employment or assignment to user duties.

Business Machine Operations certification; Public Records Laws certification.

Per North Carolina Administrative Code – “A conviction of a crime or unlawful act defined as a Class B misdemeanor renders an applicant or certified DCIN user ineligible to become certified as a DCIN user when such conviction is within 10 years of the application date of request for DCIN certification. A conviction of a felony or two or more Class B misdemeanors regardless of the date of conviction renders an applicant or certified DCIN user permanently ineligible to hold such certification.”


  • This position is subject to pre-employment polygraph and/or CVSA testing.
  • Must be a U.S. Citizen.

Interested applicants must be willing to occasionally work overtime and weekends.

From the time of closing, the selection process is anticipated to last approximately 4 – 6 weeks. The process will consist of computer/clerical testing which may include, but is not limited to, Keyboarding, Data Entry, Basic Word and Excel, Proofreading, Numeric and Alpha Filling, Reading Comprehension, Customer Service and a panel interview with the selected candidate being subject to a pre-employment drug screen, background investigation, driving history check and polygraph and/or CVSA testing to be conducted by the Police Department.
An Equal Opportunity Employer

Health and Dental Insurance:

The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave

Paid Vacation: Employees earn vacation leave beginning the first day of employment, however, they are not eligible to take leave for 6 months. Leave accruals are based upon the number of years of service and the number of hours an employee is scheduled to work.

Paid Holidays: The City of Fayetteville observes 11 paid holidays per calendar year. The approved holidays are New Year’s Day, Martin Luther King Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, 2 days at Thanksgiving and 2 days at Christmas.

Sick / Funeral Leave: Regular employees earn sick leave in proportion to the number of hours they are scheduled to work per week. Sick leave accruals begin the first day of employment. Sick leave can also be taken for deaths in your extended family. Sick leave hours accumulate without limits and may be used toward credible service upon retirement from the NC Local Government Retirement System.


The City assists our employees in securing their financial future during retirement by participating in the Local Governmental Employees’ Retirement System, administered by the State of North Carolina. Regular status employees, scheduled to work 20 hours or more per week, become members in the retirement system upon employment. As a member of this system, employees are required to contribute 6 percent of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:

To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These programs offer employees an opportunity to save a portion of their salary on a tax-deferred basis to supplement their retirement benefit. The programs offered are 401(k) Supplemental Retirement Income Plan and the ICMA 457 Plan.

Cafeteria Plan / Supplemental Benefits:

Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee’s expense through payroll deduction:

  • Term Life Insurance (Pre-tax basis first $50,000 for employees)
  • Dependent Term Life Insurance
  • Critical Illness Insurance
  • Universal Life Insurance
  • Vision Insurance (Pre-tax basis)
  • Disability Insurance
  • Healthcare and Dependent Care Reimbursement Account (Pre-tax basis)

Death Benefit:

The first year an employee contributes to the retirement system, the city provides a death benefit of $3,000. After one year as a contributing member of the Retirement System, a death benefit is provided that is equal to the highest 12 months’ salary in a row during the 24 months before death, no less than $25,000 and no more than $50,000. There is no cost to the employee for these benefits.

Pay Periods/Direct Deposit:

City employees are paid bi-weekly, every other Friday. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit of their payroll checks.

Employee Assistance Program:

The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance on legal, financial and personal issues that could affect your health, relationships and job performance.

Job Type: Full-time

Pay: $16.73 per hour

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