Milwaukee - WI Full Time 2 months ago
Fast-growing Trucking Company needing Transportation, Logistics, and towing dispatchers with great negotiating, sales, and multi-tasking skills. This is a position that requires experience in booking loads, dispatching for multiple fleet vehicles, and must have EXCELLENT negotiating skills. You must be comfortable with working in a fast-paced environment and have experience with boards. The successful candidate for this position must be a team player, able to adapt quickly, communicate well with brokers and drivers, and display effective critical thinking skills. Hours of operation are MON – FRI 7:00 am – 4:00 pm

PRIMARY RESPONSIBILITIES
  • Looks for freight/finding loads using existing customers, and load boards
  • Dispatches drivers with loads and coordinates for timely and safe delivery.
  • Negotiates the best rates
  • Provides customers the timely location of shipments
  • Establishes and operates a plan of communication with drivers while in route. minimize or eliminate delays.
  • Answer and disseminates calls in a courteous, professional, and timely manner.
  • Informs coordinators about the status of shipments, problems, delays, and unfilled customer requests.

KNOWLEDGE AND SKILLS REQUIRED FOR SATISFACTORY JOB PERFORMANCE
General Job Duties:
  • Professional and courteous attitude when dealing with drivers, brokers, and shippers/receivers
  • Positive customer service skills
  • Excellent Problem-Solving Skills
  • Familiar with OTR transportation, and driver requirements
  • Prior experience as Dispatcher in Transportation Industry
  • Computer literate
  • Negotiation skills
  • Ability to work individually and as a part of a team
  • Fluent in English
  • Booking Freight and developing relationships with brokers and customers
  • Staying up to date on freight trends
  • Knowing backhaul/head haul markets and the relevant pricing
  • Soliciting new shippers to gain direct freight
  • Checking broker creditworthiness to ensure a prompt payment history
  • Pre-planning your assigned drivers
  • Providing driver updates to the customers

About Shepard Trucking:

Our mission at Shepard Trucking is simple: to provide high-quality services for our valued clients. Our team goes above and beyond to cater to each project’s specific needs. Through open communication and exceptional service, we hope you’ll find what you’re looking for with Shepard Trucking. For more information or general inquiries, get in touch today.

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