1-800-GOT-JUNK? is the World’s Largest Junk Removal Service. We have revolutionized and professionalized the industry through our consistent delivery of a 5 Star customer experiences, commitment to environmentally-friendly practices, and being a great place to work.
You want more than a job. You’re looking for a rewarding career with a growing company. You want to grow, develop and always be better. We are dedicated to helping our employees realize and fulfill their potential at work and in life.
This is a full-time position based in our Westlake Village office.
Days: Monday, Thursday, Friday, Saturday and Sunday (Off Tuesday and Wednesday)
Hours: Start time beginning at 10:30 am
Pay: $25.00 plus monthly bonus when eligible
We are seeking a responsible and organized administrative professional to join us as a
Dispatcher. This position oversees truck team duties, work well independently and with others, as well as be an excellent communicator.
Answer calls and document important information.
Respond to any issues and follow-up by coordinating with the appropriate truck team
Operate and manage calls and messages from customers, team members, and
New technology including iPhone, Tablet & access to integrated software
Respond to queries related to scheduled services and pro-actively reach out if route
changes will impact timelines
Prioritize and organize calls and services according to the urgency
Manage Dispatch schedule to ensure availability is maximized.
Ensure compliance to rest and meal breaks
Make and receive check-in calls from Truck Team Members
Conduct Welcome Calls
Supervise the route and status of field teams to prioritize their daily schedule
Maintain and update call logs, call records and other important documentation within our booking and scheduling system.
Minimum high school diploma or equivalent is required
2+ years of experience in a similar role
Excellent communication and interpersonal skills
Knowledgeable and Proficient in MS Office, Salesforce, Excel, Word, G-Suite, etc.
GPS software experience desired
Strong attention-to-detail and multi-tasking abilities
Ability to work well under pressure in a fast pace environment
This opportunity offers a competitive base compensation, plus bonus opportunities. Qualified individuals are invited to apply today. EOE.
Thank you for your interest in 1-800-GOT-JUNK?
Job Type: Full-time
Pay: $25.00 per hour
- 8 hour shift
- Evening shift
- Weekend availability
- Bonus pay
- High school or equivalent (Required)
- Communication skills: 1 year (Preferred)
- Google Suite: 1 year (Preferred)
- Dispatching: 1 year (Preferred)
Work Location: One location