Glendale - CA Full Time 2 months ago

1-800-GOT-JUNK? is the World’s Largest Junk Removal Service. We have revolutionized and professionalized the industry through our consistent delivery of a 5 Star customer experiences, commitment to environmentally-friendly practices, and being a great place to work.
You want more than a job. You’re looking for a rewarding career with a growing company. You want to grow, develop and always be better. We are dedicated to helping our employees realize and fulfill their potential at work and in life.

Dispatcher
This is a full-time position based in our Westlake Village office.
Days: Monday, Thursday, Friday, Saturday and Sunday (Off Tuesday and Wednesday)
Hours: Start time beginning at 10:30 am
Pay: $25.00 plus monthly bonus when eligible

We are seeking a responsible and organized administrative professional to join us as a
Dispatcher. This position oversees truck team duties, work well independently and with others, as well as be an excellent communicator.

Responsibilities:
 Answer calls and document important information.
 Respond to any issues and follow-up by coordinating with the appropriate truck team
members.
 Operate and manage calls and messages from customers, team members, and
management.
 New technology including iPhone, Tablet & access to integrated software
 Respond to queries related to scheduled services and pro-actively reach out if route
changes will impact timelines
 Prioritize and organize calls and services according to the urgency
 Manage Dispatch schedule to ensure availability is maximized.
 Ensure compliance to rest and meal breaks
 Make and receive check-in calls from Truck Team Members
 Conduct Welcome Calls
 Supervise the route and status of field teams to prioritize their daily schedule
 Maintain and update call logs, call records and other important documentation within our booking and scheduling system.

Requirements:
 Minimum high school diploma or equivalent is required
 2+ years of experience in a similar role
 Excellent communication and interpersonal skills
 Knowledgeable and Proficient in MS Office, Salesforce, Excel, Word, G-Suite, etc.
 GPS software experience desired
 Strong attention-to-detail and multi-tasking abilities
 Ability to work well under pressure in a fast pace environment

This opportunity offers a competitive base compensation, plus bonus opportunities. Qualified individuals are invited to apply today. EOE.
Thank you for your interest in 1-800-GOT-JUNK?

Job Type: Full-time

Pay: $25.00 per hour

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Overtime
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Required)

Experience:

  • Communication skills: 1 year (Preferred)
  • Google Suite: 1 year (Preferred)
  • Dispatching: 1 year (Preferred)

Work Location: One location

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