Frankford - DE Full Time 2 months ago

C&B Complete Cleaning & Construction is a local, family owned company looking to add a Client Care Coordinator (C3) to our team. For over 35 years, we have been aiding Delaware and Maryland in times of crisis with immediate and exceptional service during water, fire, and mold disaster cleanup.

Over the last 5 years, we have grown over 300% as a company! Our team and culture is at the forefront of our vision.

C&B pays for opportunities for paid professional and personal development, and continuing education for courses in the related industry. Potential growth and advancement in your career and here at C&B is a cornerstone of our culture as we not only want to improve the lives of our customers, but also our employees.

No knowledge in the restoration industry is necessary. We will train you!

For more information about our company please check us out at: www.CBcomplete.com and through our Google Reviews!

Compensation & Benefits Include:

  • C3’s within their first 12 months (post-90 day on-boarding period) at C&B make $37,000 to $45,000+
  • Bonuses: Able to earn (1) additional full weeks’ pay, per month, based on 3 incentives
  • Equates to earning 12 additional full (40 hour) weeks’ pay per year
  • After incentives hourly pay averaged out is $22/hour+
  • Advancement potential to, but not limited to Project Manager
  • Work-Life Balance
  • See our benefits in full at www.CBcomplete.com/careers
  • Paid training
  • Paid holidays
  • Paid time off
  • Health, Dental, & Vision Insurance
  • IRA investing opportunities
  • Paid continuing education, professional and personal development courses
  • Casual Dress
  • Relaxed Office Environment

Job Description

  • Simply put, a Project Manager from the office
  • Key role in coordinating the job from start to finish, daily communication with the client (property owner) and Sub-Contractors all pertinent details of the job
  • Customer Service
  • Scheduling C&B Teammates and Sub-Contractors
  • Creating and managing job files
  • Create and update records and databases
  • Manage phone calls and correspondence

Job Requirements

  • Ethical, honest, and humble
  • Independently solution oriented
  • Effective decision-making skills
  • Strong organizational and customer service skills
  • Ability to organize and prioritize work independently
  • Applicants must be determined to improve and willing to be part of a team
  • Excellent computer skills
  • Systematic and capable of organizing multiple jobs / activities at a time
  • Think outside the box to make adjustments and changes as required as situations dictate
  • Clean Background check

Job Type: Full-time

Pay: $17.00 – $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Have you ever been convicted of a felony?

Experience:

  • Customer service: 1 year (Preferred)
  • dispatching/scheduling: 1 year (Preferred)
  • Construction: 1 year (Preferred)

Work Location: One location

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