Knoxville - TN Full Time 2 months ago

Position Title: Commercial LOA

Reports To: Senior Commercial Loan Officer

Direct Reports: N/A

Salary Grade: 6/6A


Structuring of the loan files, typing loan packages, closing loans when necessary


  • High School diploma or equivalent
  • Two years experience in credit, customer service, or bank-related position
  • Excellent knowledge of loans, including consumer
  • Good telephone and customer service skills
  • Proficient keyboarding and computer skills
  • Knowledge of loan support computer systems
  • Proficient in Microsoft Office programs
  • Detail-oriented
  • Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.


  • Provide administrative assistance to department loan officers, including taking customer applications, pulling credit reports, preparing loan worksheets and typing loan documents, and when necessary, closing loans
  • Coordinate loan closings with attorneys
  • Call for payoffs on accounts and mail checks to financial institutions
  • Type and file credit approvals and denials
  • Prepare loans for processing, make tickets for each loan, request appraisals, remove paid out loans from file, update UCCI’s, and correct non-post loan items
  • Handle telephone and written inquiries
  • Assemble and verify accuracy of loan documentation
  • Work exceptions and past dues
  • Transfer and assign notes
  • Make and maintain release files, process quitclaim deeds, memo customer files, and process tickets on partial releases of collateral
  • Answer overflow calls for loan officers and neighboring employee’s calls
  • Type general letters (commitment letters, thank you letters, letters of credit, construction commitment letters, and application letters)
  • Disbursement, request and file inspections for construction loans
  • Block post for Credit Administration
  • Other duties as assigned

cial LOA

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