Glendale - CA Other 2 months ago


Responsible for taking the data provided by the medical coders and using it to compile and submit claims to insurance companies and then subsequently bill patients


  • Translate codes into insurance companies’ preferred coding system
  • Verify accuracy of billing data and revise any errors
  • Prepare the appropriate claims documents required by each insurer
  • Daily posting of a variety of health service charges to patients’ accounts per payer
  • Preparing billing adjustments and/or rebilling
  • Preparing and maintaining daily productivity reports
  • Entering on a timely basis all charges, payments, credits, and adjustments by payer
  • Prepares and submits clean claims to various insurance companies either electronically or by paper
  • Answers questions from patients, clerical staff and insurance companies
  • Identifies and resolves patient billing complaints
  • Prepares, reviews and sends patient statements
  • Maintains strictest confidentiality; adhering to all HIPAA guidelines/regulations



  • High school diploma or general education degree (GED)
  • One to two years of related experience and/or training


  • Ability to find solutions when barriers are identified.
  • Strong documentation skills.
  • Ability to multi-task and prioritize when needed.
  • Ability to independently seek out resources and work collaboratively.
  • Ability to read, understand and follow oral and written instructions.
  • Experience and work ethics that supports working within a high functioning, team-oriented environment.
  • Demonstrates a willingness and ability to work under supervision.
  • Ability to develop and maintain good working relationships with staff.
  • Ability to use computer and learn new software programs.
  • Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
  • Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
  • Possesses ability to communicate effectively, both verbally and in writing.
  • Possesses genuine respect for others and acceptance of their individual social and cultural traits.
  • Proficient knowledge of Microsoft Outlook.
  • Able to travel and attend professional meetings, conferences, trainings and clinic sites.
  • Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
  • Proficiency and/or ability to expand knowledge of department specific key performance indicators. This includes interrupting data and ability to generate, as well, share self-service reports. In addition, the ability use reports/data to drive decision making.
  • Ability and willingness to work cooperatively with others
  • Ability to be highly organized.
  • Ability to work independently.
  • Ability to speak effectively with vendors as well as employees.
  • Ability to create and prepare reports.
  • Must have analytical and problem solving abilities.
  • Ability to apply common sense understanding to carry out instructions functions furnished in written, oral, or diagram form.
  • Ability to read, write and communicate effectively.
  • Ability to present information in an easily understandable manner.
  • Ability to organize and prioritize work with minimum supervision.
  • Proficiency with computer applications such as Microsoft Excel, Power Point and Word.
  • Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems
  • Performs other related duties as assigned.


Requires a full range of body motion including handling and lifting, manual finger dexterity and eye-hand coordination. Involves standing and walking. Requires normal visual acuity and hearing.

NOTE:The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others.

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